Start with what a POS must do
Every restaurant POS takes orders, sends them to the kitchen, and processes payment. That's table stakes. What separates systems is everything around that core: how orders arrive (counter, QR, delivery apps), how the kitchen receives them, whether stock and staff are connected, and how the day closes for tax.
Before comparing products, write down your non-negotiables. For an operator in Egypt, that list usually includes ETA-compliant e-receipts, Arabic support, and pricing in EGP — filters that quietly rule several global systems in or out.
Cloud vs legacy
A cloud POS stores your data centrally and updates itself, so you can see sales from anywhere and add a branch without a server. A legacy (on-premise) POS keeps data on a machine in the restaurant — powerful at large scale, but heavier to run and slower to change.
For most independent and growing restaurants, cloud wins on cost and flexibility. The one fair worry about cloud — what happens when the internet drops — is answered by offline mode (below).
Watch for hardware lock-in and per-cashier fees
Some vendors sell you their hardware and charge per cashier terminal. That turns a simple counter into a five-figure commitment before you ring a single sale, and it makes adding a register expensive.
Prefer a system that runs on devices you already own — an iPad, an Android tablet, or a browser — with no per-device license. WDPW, for example, runs on all three with unlimited POS devices on every plan.
Offline reliability
In a region where connectivity and power can be uneven, a cloud-only POS that freezes during an outage is a real risk. Ask whether the POS — and the kitchen display — keep working offline and reconcile automatically when the connection returns.
Multi-branch and compliance
If you'll ever run more than one location, check that menus, staff, permissions, inventory, and reporting are centralized, not copied per branch. And confirm tax compliance is built in: in Egypt that means ETA-ready e-receipts and an immutable end-of-day Z-report.
Count the migration cost
Switching systems is where deals stall. The best migrations import your menu, modifiers, customers, and inventory automatically and let you run both systems in parallel before cutting over. A vendor that makes you re-enter your menu by hand is telling you something.
A quick checklist
- Runs on hardware you already own; no per-cashier fees
- Works offline and syncs automatically
- Centralized multi-branch control
- ETA-ready e-receipts and Z-reports (Egypt)
- Arabic support and EGP pricing
- Assisted migration with a parallel run
- Connected inventory, loyalty, and delivery — not bolt-ons