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Tax & compliance

How to refund with a credit note

Under e-invoicing, a refund isn't just a reversal — it issues a credit-note receipt against the original order. WDPW creates the credit note, submits it like any receipt, and audit-logs the action for manager review.

  1. 1

    Open the original receipt

    Find the original order or receipt in Receipts.

  2. 2

    Issue the refund

    Choose refund; WDPW issues a credit-note receipt for the original order.

  3. 3

    Submit

    The credit note is submitted to the ETA like any other receipt.

  4. 4

    Audit trail

    The refund is audit-logged, with a required reason for manager oversight.

Related
Enable ETA e-receiptsRead your Z-report
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