Do guests need to download an app to order by QR?
No. The menu opens in the phone's browser when they scan the code — there's nothing to install.
QR & Online Ordering
How QR-Code Ordering Works in a Restaurant
5 min read
QR ordering lets guests scan a code at the table or counter to view the menu, order, and pay from their phone — no app to install and no waiting for a server. The order goes straight to the kitchen. It shines during a rush and for takeaway.
What QR ordering is
A QR (quick-response) code printed on the table, counter, or window links to your live digital menu. The guest scans it with their phone camera, browses, orders, and — where enabled — pays, all without downloading an app.
How the flow works
- The guest scans the QR code and the menu opens in their browser
- They add items with modifiers and notes
- They place the order, which routes straight to the kitchen display
- They pay online by card or wallet, or settle with staff
- A pickup code or table number ties the order back to them
Where it helps most
QR ordering absorbs pressure at peak — guests order themselves instead of queuing — and it speeds up takeaway. It also reduces order errors, because the guest builds the order exactly as they want it.
How WDPW does it
WDPW includes scan-to-order for dine-in and takeaway, a self-ordering kiosk, and WhatsApp ordering, with per-table QR codes generated from the floor plan. Guests can pay online by card or wallet through Paymob, and orders land in the same queue as counter sales.
FAQ
Frequently asked questions
Can guests pay online when ordering by QR?
Yes. With WDPW, guests can pay by card or wallet online through Paymob on QR orders, or settle with staff.
Does QR ordering work for takeaway?
Yes. WDPW's scan-to-order covers both dine-in and takeaway, and a pickup code ties each order back to the guest.
Next step
Book a demo